What should I do if I smell gas near a tankless water heater?
Leave the building first. Do not troubleshoot gas smell in chat.
Manufacturer-backed safety guidance
Rinnai tankless manufacturer guidance says that if gas is smelled, people should not try to light appliances, touch electrical switches, or use a phone in the building. The safe step is to leave and call the gas supplier, emergency services, or a qualified professional from a safe place.
Gas appliance installation and service should be performed by trained and qualified professionals. Clog Busterz performs licensed gas work across Richmond, Lexington, and Central Kentucky.